What do I do if I have questions about my order status? Hilary August 22, 2018 02:53 Updated Follow If you created an account when you placed your order, you can log in to see your order status. Otherwise, you can give us a shout at email@example.com or text us at (855) 346-2220. Related articles How do I track my order? My order status is "unfulfilled” — what does this mean? How long does US shipping take? Where are you located? What material are our sheets made of? Comments 0 comments Article is closed for comments.