We want you to feel as comfortable shopping for your dorm as you should feel picking your classes. That’s why we believe dorm shopping should be like course shopping — there’s gotta be a drop option.
Because we recognize that you may shop for your dorm months before your move-in date, our “drop period” is a full 100 days from the time of delivery. That means you can exchange any order for any reason within 100 days of its delivery!
Just go to our returns page and enter the email you used for your order along with your order number. Please include the items you would like to receive in exchange in the notes section of the return request. Once your exchange is authorized, you'll receive step-by-step instructions and a prepaid shipping label.
If the value of the items you’d like in exchange is less than the original item, we will refund you the difference. If the value of the items you’d like in exchange is more than the original item, we will email you an invoice for the difference, or you can call us at 855-346-2220 so that we can arrange payment for the difference.
We will send you your exchange as soon as we receive your return.